- Download and install the MyMTN NG App from the Play Store if you don’t have it already.
- Log in to the app and navigate to “Borrow” or “XtraByte.”
- Choose your preferred data bundle.
- Confirm your request.
- The data will be credited instantly, and you will get a confirmation message.
Frequently Asked Questions (FAQ’s) About Borrowing Data From MTN
1. What is the service fee?
The service fee for borrowing data with MTN XtraByte is 15% (including VAT) of the data amount. This means that if you borrow a data bundle that costs N100, then you will pay N115.
2. How much data can I borrow from MTN?
The amount of data you can borrow from MTN depends on your eligibility, how often you recharge, how much you recharge, and how frequently you pay off outstanding loans.
3. How do I repay borrowed data?
To repay borrowed data, all you need to do is recharge airtime. When you recharge, MTN automatically deducts your loan from your available balance until you have cleared out all pending debts.
4. Does borrowed data expire?
Yes, borrowed data on MTN comes with a validity period just like the normal data plans. However, this depends on the bundle you borrow. Expiry date can range from 24 hours to 7 days or 30 days.
5. Can I borrow data if I already owe airtime or data?
No, you must first repay any previously borrowed airtime or data before you can borrow again on MTN XtraByte.
6. What happens if I do not repay borrowed data?
If you avoid clearing your debts, you will not be able to borrow airtime and data. In some cases, you could be restricted from using the XtraByte service.
7. Can I share borrowed data with others?
No, borrowed data cannot be shared or gifted to other users through MTN’s data share or gifting service.
8. How can I check my borrowed data balance?
You can check your borrowed data balance by simply dialing *323# or by sending 2 to 323 by SMS.
Conclusion
You don’t need to panic whenever you run out of data anymore. With MTN’s XtraByte service, you can easily borrow the data you need and repay during your next recharge. Just remember to repay on time to avoid restrictions and enjoy the most of this service. So, next time you find yourself needing data urgently, simply dial *303# and quickly select the bundle that suits your needs, and remain connected without interruptions.