Payora Virtual Dollar Card – Fees & Policies

Virtual dollar cards have become an essential tool for online payments, subscriptions, international purchases, and more. At Payora, we provide a seamless and secure virtual card experience designed for everyday use across global platforms.

However, like all financial products, virtual cards come with certain fees. These fees are not arbitrary — they are largely influenced by our card issuing partners, payment processors, and global card networks such as Visa and Mastercard.

This article provides a clear breakdown of all applicable fees and the policies guiding the use of Payora Virtual Dollar Cards.

Card Creation Fee

Creating a Payora Virtual Dollar Card costs $3.5.

This fee includes:

• $1 usable balance added directly to your card
• Card issuance and provider setup costs

This means you can start using your card immediately after creation without needing to fund it first.

Funding & Conversion Fee

When you fund your virtual card using Naira, a conversion fee of 1.5% is applied.

To ensure fairness and affordability, this fee is:

• Capped at ₦2,500 per transaction

This fee covers:

• Currency conversion (NGN → USD)
• Provider processing costs
• Network charges

By capping the fee, we protect users making larger transactions from excessive charges.

Withdrawal Fee

While Payora cards are primarily designed for payments, users may choose to withdraw funds from their card.

• Withdrawal fee: $1 per transaction

This fee helps cover:

• Provider withdrawal processing costs
• Card network handling fees

💡 Tip: If you no longer need your card, you may choose to terminate it instead — this can often be more cost-effective.

Card Termination Policy

If you decide to stop using your card, you can terminate it and receive your remaining balance (subject to a small fee).

Termination fees are structured to reward long-term users:

• Cards less than 6 months old: $1 fee
• Cards older than 6 months: → 5% of remaining balance, capped at $0.7

In cases where the remaining balance is very small:

• If the balance is less than the applicable fee, no refund will be issued

This policy ensures sustainability while still being fair to users.

Cross-Border & FX Charges

When you use your card on platforms outside the United States or in non-USD currencies, additional charges may apply.

These include:

• Cross-border transaction fees
• Currency conversion (FX) fees

These charges are set by card networks (Visa/Mastercard) and not directly by Payora.

Declined Transactions & Insufficient Funds

If a transaction fails due to insufficient funds, it may still incur a cost from our providers.

This is because:

• Card processors attempt to authorize the transaction
• Each attempt carries a backend cost

To protect users and reduce unnecessary charges:

Protection Measures

• Cards may be automatically frozen after a failed transaction due to insufficient funds
• Repeated failed attempts may result in permanent card termination

Best Practices

• Always ensure your card is sufficiently funded
• Remove unused or inactive subscriptions (Netflix, Apple, etc.)
• Monitor recurring payments

Why These Fees Exist

It’s important to understand that Payora does not operate in isolation. Every transaction involves:

• Card issuing providers
• Payment processors
• Global card networks

These entities charge fees for:

• Card issuance
• Transaction processing
• Currency conversion
• Failed authorization attempts

At Payora, our goal is to:

• Keep fees as low as possible
• Maintain full transparency
• Provide a reliable and secure payment experience

Summary of Fees

Final Note

Payora Virtual Dollar Cards are built to give you access to global payments with minimal friction. While some fees are unavoidable due to the nature of card infrastructure, we are committed to keeping them fair, competitive, and transparent.

If you ever have questions or need assistance, our support team is always available to help.